We are proud to provide the highest quality amp repair in Nashville TN! We continue to set the bar in communication, turn-around and electronic expertise.

Sending your product here is easier than you think!
The online form (below) gets things going quickly, and is the most effective way to contact us and send in your product!

Click here to send in your gear for service

We Give Fast, Detailed Estimates!
Your choice of verbal or written estimate is entirely up to you. We will call and explain it all or we can email you the full details. We can even provide a wriiten estimate on company letterhead for no extra charge.

Shipping Damage?
We have years of experience in preparing damage claim estimates and working directly with companies as UPS, FedEx and DHL. We make your job easy in getting your product repaired quickly. Just give us a call or email if you have any questions

Shipping Suggestions:

• Wrap product with plastic or bubble wrap. This helps protect from loose packaging or potential moisture during transit
• Use sturdy, double corrugated boxes for heavy items.
• Ensure there is at least 4-6 inches of packing on all sides.
• Use original packaging whenever possible (if it's not worn out).
• Write your return authorization number on the outside of the carton. Keep a copy of this number for your records. This is how your product is tracked when we receive it.
• If the product is to be repaired under warranty, this must be in writing along with a copy of the original sales receipt or invoice.
• Do not send extra items such as manuals, power cables and footswitches unless specifically instructed to do so.
• Insure your product for its full replacement value.

Our Shipping Address:
British Audio Service, Inc
5343 Charlotte Ave, Suite B
Nashville, TN 37209
USA

Turn-around Time
On average, our turn-around time is approximately 7-10 business days upon receipt of product. However, these times can change during extreme busy or slow conditions and you may inquire at the time of return to find the exact status of turn-around times. You may also contact us during the process of repair and we will keep you updated on the progress upon your request. We will never leave you guessing as to when your product will be serviced or what the cost of repair will be. We are upfront, honest and understanding of your needs and expectations. We treat every product and customer with the utmost respect and care. We appreciate your business!

Repair Rates
The question often arises of how much a certain repair will cost. Sometimes we can estimate, but it's impossible to be accurate without actually seeing the product. However, most repairs are completed within 1 - 2 hours and most parts are less than 30% of the total repair bill. Here is a list of our shop rates:

Shop Rate $85.00 /Hr
We provide a full evaluation of your product along with a detailed repair estimate. Analog estimate fee only $40.00

Rush Fee $25.00
Estimate or repair usually within 24 hours of receipt.

Estimates fees are applied to the total cost of the repair!
Rush Service Fees are in addition to the Estimate Fees.

Please note: Estimates are given as accurately as possible. However, the final repair bill may be slightly different than the estimated cost due to additional parts and labor that may be required to complete the repair. The estimate is guaranteed to be within 10% of the estimated cost, otherwise you will be notified for further approval.